What To Do When a Driver’s Insurance Company Refuses to Accept Liability for a Crash

What To Do When a Driver’s Insurance Company Refuses to Accept Liability for a Crash

Feb 6, 2023 | Car Accidents, Consumer Information, Insurance, Personal Injury

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Car accidents can be stressful, especially if there is a disagreement between the parties involved over who is at fault. What should you do if the driver’s insurance company refuses to accept liability for the crash? The answer may depend on your individual situation, but there are several steps you can take to try and resolve this issue.

One option is to speak directly with the other driver’s insurance company. Find out why they are refusing to accept liability. Even if the other driver has admitted fault at the accident scene, they may change their story once they contact their insurer. The Insurance companies often want hard evidence that proves that their insured was at fault before they will agree to pay out a claim, so it’s crucial that you collect as much evidence as possible at the scene of the accident—photos of the damage, witness statements, etc.—to make sure you have proof of who was responsible.

Another step would be to file with your Personal Injury Protection Insurance. In Texas, auto insurance coverages are required to have it, however, you may opt-out. 

Your next step should be contacting an attorney specializing in personal injury cases. An experienced personal injury lawyer can analyze your case and help you understand your legal options and rights. In some cases, a lawyer may be able to negotiate with the insurance company on your behalf or even file a lawsuit against them if necessary. A lawsuit may become necessary if negotiations fail and an agreement cannot be reached outside of court.

Finally, you can also consider filing an uninsured motorist claim with your auto insurance provider. This type of claim allows you to collect damages from your insurer when an uninsured or underinsured driver causes an auto accident, regardless of fault. Depending on your policy coverage limits and state laws regarding uninsured motorist claims, this could be a viable alternative if all else fails.

If another driver’s insurance company refuses to accept liability for a crash, it can be highly frustrating and leave you feeling helpless. It’s vital that you remain calm during this process and follow all relevant steps carefully to protect yourself legally and financially while trying to resolve this issue as quickly as possible. While it can be difficult dealing with insurance companies alone, understanding what steps need to be taken can help make this process easier for everyone involved in the long run. Having proper legal representation when dealing with these issues is also highly recommended, as it will give you peace of mind knowing that someone is looking out for your best interests throughout this process. With patience and persistence, hopefully, everything can get resolved soon!

Walker Texas Lawyer

Not sure about your legal options? Our team can listen to your story and let you know what your options may be. There’s no cost to speak with us, and we’re available 24/7.


For more information, contact Houston’s accident law firm of Walker Texas Lawyer by calling (713) 552-1117.

Walker Texas Lawyer
3100 Timmons Ln Suite #401
Houston, TX 77027

Walker Texas Lawyer – Pasadena
4008 Vista Rd Suite #202B
Pasadena, TX 77504

Walker Texas Lawyer – Montrose
2238 Richmond Avenue
Houston, Tx 77098

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9300 Emmett F. Lowry Expressway
Texas City, Tx 77591


(713) 552-1117


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Walker Texas Lawyer - (Principal Office)

3100 Timmons Ln Suite 401
Houston, Tx 77027


Call: (713) 552-1117

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Walker Texas Lawyer - (Montrose Location)

2238 Richmond Avenue
Houston, Tx 77098


Call: (713) 280-7985


Walker Texas Lawyer - (Pasadena Office)

4008 Vista Rd Suite 202A
Pasadena, TX 77504


Call: (281) 545-5158

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9300 Emmett F. Lowry Expressway
Texas City, Tx 77591


Call: (713) 331-6848



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Walker Texas Lawyer is located in Houston, just off the southwest freeway near the corner of Edloe St and West Alabama St. We serve clients throughout Texas. Injured in a car, motorcycle, offshore, or industrial accident? We can help you get the compensation you deserve. The following are some areas we serve:

About Walker Texas Lawyer

James Walker - Walker Texas Lawyer James Walker is a Personal Injury Attorney in Houston, Texas. He has over 40 years of legal experience and has helped over 25,000 clients. This means he has demonstrated his extensive knowledge of legal procedures. He knows how to handle insurance companies. If insurance companies refuse to give you a fair shake, they will take the insurance companies to court. He knows the law inside and out. He knows what he’s doing.

Walker will try to settle your case without going to court. But if that doesn’t work, he is ready and prepared to take your case before a judge. He is Houston’s Personal Injury Lawyer for a reason; he will fight for you, seek the maximum compensation on your behalf, and make sure you get what you deserve after an accident.